Frequently Asked Questions
When will my order ship?
Orders are processed within 3-4 business days. USPS will take an additional 5-8 days to deliver your package.
What type of shipping will be used?
USPS is the primary shipping method. Please contact us to see if expedited shipping is available.
*Please note, we reuse clean packing materials because we love our beautiful planet and love recycling.
RETURN / REFUND POLICY
Do you accept returns?
Nearly all of our items are returnable if they are unused, unopened, and in their original packaging. Please email firstname.lastname@example.org within 14 days of delivery for return/refund instructions.
*Large sheets of decorative papers are not returnable.
*Shipping charges are not refundable.
DO YOU OFFER GIFT WRAPPING?
Absolutely! Gift wrapping is one of my favorite past times. Please email with any requests and include 1. what items need to be wrapped and 2. a color preference, if any.
Are you local with a special project? Let's chat! email@example.com
HOW DO I CONTACT YOU
You can email firstname.lastname@example.org for any other questions.